We answer your questions

"I'm not getting the newsletter. How to register? I lost my pass. How to book an activity? "Please contact the dedicated members department for more information on membership benefits, on how to become a member or how to renew your membership and on planning your visit.

I'm not getting the newsletter. How to register?

If you did not enter an email address during registration, you can provide one by contacting the Membership Department: on-site, via email  (adhesion(at)quaibranly.fr) or by phone at (+33 (0)1 56 61 71 50). You will then receive the members’ monthly newsletter: new exhibitions, shows, workshops and exclusive offers...

As a member of the musée du quai Branly-Jacques Chirac, can I visit the museum's exhibitions from 9:30 a.m.?

Members can visit the museum's exhibitions from 9:30 a.m. from Tuesday to Saturday. Reserving a visit time slot online is not obligatory for members but is strongly recommended whatever the time of day.

Is the CAR PARK open?

The car park is open 24/7. Access is via 25 quai Branly Paris 7th.

Can I lend my Pass?

Passes are nominative and non-transferable. You may be asked for identification at the museum access controls.

Teacher or researcher?

Take advantage of the Teacher & Researcher Pass at the preferential rate of €18! Pass capacity doubled on Thursday evenings, event times reserved for members, advantages from our partners... all the reasons are good to succumb to it.

What proof should you provide?

The valid Education Pass, the valid International Federation of French Teachers card, or a pay slip proving your attachment to the Ministry of Higher Education, Research and Innovation or to the Ministry of National Education, Youth and Sports.

For retirees: an old pay slip proving your attachment to the Ministry of Higher Education, Research and Innovation or the Ministry of National Education, Youth and Sports or a proof from your pension fund mentioning your former profession.

How do I book an activity, AS A member?

To book an activity, go to our online reservation site by clicking here or contact the reservation service on +33 (0)1 56 61 71 72, Monday to Friday (excluding public holidays), from 9:30 a.m. to 5 p.m. As a member, you benefit from the reduced rate on all of the museum's cultural activities (guided tour, show, etc.).

I am reaching the end of my membership

One month before the end of your subscription, the membership department sends you an e-mail with the link to the re-membership form.

If you did not provide an email address when registering, you can send it to us by contacting the membership department: on site, by email (adhesion(at)quaibranly.fr) or by telephone (+33 (0)1 56 61 71 50 ).

If you renew your Pass before the end of your subscription you will benefit from a reduced rate (excluding Teacher & Researcher Pass).

I would like to renew my membership

To renew your membership we invite you to:

If you renew your Pass before the end of your subscription you will benefit from a reduced rate (excluding Teacher & Researcher Pass).

Where can I find the re-membership form?

The re-membership form is available via the email informing you of the upcoming end of your subscription, on site in the membership area or on request at +33 (0)1 56 61 71 50.

Loss or theft of your Pass

In the event of theft, the duplicate will be issued free of charge upon presentation of a copy of the complaint. In the event of loss, the duplicate will be issued at a cost of €5.

What does “DOUBLED PASS CAPACITY” mean?

On Thursday evenings from 7 p.m. to 10 p.m., the capacity of your Pass is doubled:

Practical Information

Please contact us for any information on membership.